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QURANIC VERSE

QURANIC VERSE

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Privacy Policy

Privacy Policy

Last updated: May 5, 2026

Your Privacy Matters

At Quranic Verse Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Create an account or register for our services
  • Enroll in courses or purchase products
  • Subscribe to our newsletter
  • Participate in discussions or forums
  • Contact customer support
  • Complete surveys or provide feedback

This information may include:

  • Name, email address, phone number, and mailing address
  • Payment information (processed securely by third-party payment processors)
  • Educational background and learning preferences
  • Profile information and profile picture
  • Communication preferences

1.2 Information Automatically Collected

When you use our platform, we automatically collect certain information:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, courses accessed)
  • Location data (approximate location based on IP address)
  • Cookies and similar tracking technologies
  • Course progress and completion data

1.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Social media platforms (when you log in using social media accounts)
  • Payment processors (to verify transactions)
  • Marketing partners and analytics providers
  • Educational institutions (if you enroll through an organization)

2. How We Use Your Information

We use your information for the following purposes:

Core Operations

  • Create and manage your account
  • Provide access to courses and content
  • Process payments and transactions
  • Track course progress and issue certificates

Communication

  • Send important updates and notifications
  • Respond to customer support inquiries
  • Share course recommendations and offers
  • Send newsletters and marketing communications

Improvement & Analytics

  • Analyze usage patterns and improve our platform
  • Develop new features and content
  • Conduct research and surveys
  • Personalize user experience

Legal & Security

  • Detect and prevent fraud
  • Enforce our terms of service
  • Comply with legal obligations
  • Protect our rights and user`s safety

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

  • Contract Performance: To provide our services and fulfill our obligations to you
  • Legitimate Interests: To improve our services, prevent fraud, and ensure security
  • Consent: For marketing communications and certain data collection
  • Legal Obligations: To comply with applicable laws and regulations

4. Sharing Your Information

We may share your information with:

Service Providers

Payment processors, hosting providers, email services, analytics providers, and customer support tools

Educational Partners

If you enroll through an organization, we may share your progress and completion data

Legal Authorities

When required by law or to protect our legal rights

Business Transfers

In connection with a merger, acquisition, or sale of assets

Important: We do not sell your personal information to third parties. Any sharing of data is done to provide and improve our services.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure data storage with encryption at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

Our Commitment: While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and enable two-factor authentication when available.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Account information: Until you delete your account or it becomes inactive
  • Course progress: For the duration of your access to the course
  • Payment records: For as long as required by tax and accounting laws
  • Communication history: For up to 3 years after your last interaction
  • Analytics data: Aggregated and anonymized after 2 years

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access & Portability

Request a copy of your personal information and receive it in a structured format

Rectification

Correct inaccurate or incomplete information

Erasure (Right to be Forgotten)

Request deletion of your personal information under certain circumstances

Restriction & Objection

Limit or object to certain processing activities

To exercise any of these rights, please contact us at hafazrobiussani@gmail.com. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your usage of our platform. You can control cookies through your browser settings and our cookie consent tool. For more information, please see ourCookie Policy.

9. Children`s Privacy

Our services are not directed to children under 13 years of age (or the age of digital consent in your country). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by the European Commission.

11. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the Last updated date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Address: Bangladesh

Data Protection Officer

For privacy-specific concerns, you may also contact our Data Protection Officer at dpo@quranic-verse.com